Privacy policy

Privacy Policy

Last Updated: [30-April -2026]

Welcome to pickhive. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

  • Order history

  • Account login information (if applicable)

Non-Personal Information

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and analytics data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Detect fraud and maintain website security

  • Comply with legal obligations

  • Send marketing emails or promotional offers (only if you opt in)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your cart

  • Understand website traffic and user behavior

  • Improve website performance

  • Deliver relevant advertisements

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our business efficiently. These may include:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics services

  • Marketing and advertising platforms

  • Website hosting providers

These third parties only receive the information necessary to perform their services and are expected to protect your data.

Examples may include services such as Shopify, Razorpay, PayPal, Google Analytics, Meta Ads, and shipping partners.

Please review the privacy policies of these third-party providers separately, as we are not responsible for their practices.

5. Payment Information

All payment transactions are processed through secure third-party payment gateways. We do not store your full debit card, credit card, or banking information on our servers.

Payment providers use industry-standard encryption and security practices to protect your financial information.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

These measures may include:

  • SSL encryption

  • Secure payment processing

  • Restricted access to sensitive information

  • Regular security monitoring

While we strive to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights

As a customer, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us at pickhive26@gmail.com

8. Data Retention

We retain your information only as long as necessary to:

  • Provide our services

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, we securely delete or anonymize it.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to remove such information promptly.

10. International Users

If you access our website from outside India, your information may be transferred to and processed in India or other countries where our service providers operate.

By using our services, you consent to this transfer and processing.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

We encourage customers to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

PICKHIVE.IN
INDIA,TAMILNADU,VANIYAMBADI,635751.
Email: pickhive26@gmail.com
Phone: 9345225501

By using our website, you acknowledge that you have read and understood this Privacy Policy.