Contact information

Contact Information Policy

At [STORE NAME], we value clear communication and excellent customer support. This Contact Information Policy explains how customers can reach us and what to expect when contacting our team.

Customer Support

If you have questions regarding orders, shipping, returns, refunds, products, or general inquiries, our support team is here to help.

Contact Details

Store Name: PICKHIVE.IN
Email: pickhive26@gmail.com
Phone Number: 9345225501
Business Address: INDIA,TAMILNADU,VANIYAMBADI,635751.

Support Hours

Our customer support team is available during the following hours:

[BUSINESS HOURS]
[TIME ZONE]
Monday – Saturday (or your preferred working days)

Responses may be delayed during public holidays or high-volume periods.

Response Time

We aim to respond to all customer inquiries within:

  • Email inquiries: [X–X HOURS]

  • Phone inquiries: [X–X HOURS]

  • Contact form requests: [X–X BUSINESS DAYS]

Please ensure that your contact details are entered correctly when reaching out to us.

Order Support

For faster assistance regarding an existing order, please include:

  • Your order number

  • Full name used during checkout

  • Registered email address

  • A brief description of your issue

This helps us resolve your request more efficiently.

Communication Methods

Customers may contact us through:

  • Email support

  • Phone support

  • Website contact form

  • Social media pages (if applicable)

Official responses will only come from verified [STORE NAME] communication channels.

Fraud Prevention Notice

For your security:

  • We will never ask for your full card details or passwords

  • Please avoid sharing sensitive payment information via email or social media

  • Report suspicious messages claiming to represent [STORE NAME]

If you suspect fraudulent activity, contact us immediately at [PICKHIVE26@GMAIL.COM].

Changes to Contact Information

We may update our contact information from time to time. Any changes will be updated on this page and throughout the website where applicable.

Thank you for shopping with Pickhive. We appreciate your trust and look forward to assisting you.